Regional IT Services Built for Municipalities.
A shared, cost-recovery approach to cybersecurity, disaster recovery, technical support, procurement guidance, and municipal technology resilience.
Smarter, shared IT support for local government.
NRITS helps small and mid-sized municipalities strengthen their technology environments without having to build a full internal IT department on their own.
Why a Regional IT Approach?
Small and mid-sized municipalities often face the same technology challenges as larger organizations, but with fewer staff, smaller budgets, and limited access to specialized IT resources.
- Share expertise across communities.
- Reduce duplication and avoid unnecessary consulting costs.
- Improve cybersecurity readiness and operational resilience.
- Maintain local control while gaining regional support.
Municipal IT is becoming more complex.
Municipalities are facing growing technology pressures, increasing cybersecurity expectations, and rising costs for support, infrastructure, and recovery services.
Cybersecurity Expectations
Security obligations continue to increase while staff capacity remains limited.
Disaster Recovery Pressure
Backups need to be tested, monitored, and ready before an emergency happens.
Aging Infrastructure
Lifecycle planning, patching, upgrades, and standardization require technical guidance.
Vendor Complexity
Municipalities need help comparing quotes, options, support models, and risk.
Services designed for municipal operations.
NRITS can provide targeted support or broader shared-service arrangements depending on each municipality’s environment, budget, risk tolerance, and service expectations.
Cybersecurity & Awareness
Cybersecurity support that is realistic, understandable, and manageable for municipal staff.
- Staff awareness training
- Phishing and social engineering prevention
- Bill 194-aligned cybersecurity support
- Password, MFA, email, and remote access guidance
Disaster Recovery & Continuity
Prepare for ransomware, hardware failure, building loss, fire, flood, or other disruptions.
- On-site and off-site backup solutions
- Backup monitoring and health checks
- Ransomware detection and integrity validation
- Regular backup testing and restoration support
Technical Support & Monitoring
Support options can scale from targeted monitoring to broader day-to-day technical assistance.
- Remote troubleshooting
- Server and workstation monitoring
- Scheduled maintenance and patching
- Network and wireless support
Equipment & Procurement Support
Make better technology decisions with quote review, price comparison, and lifecycle planning.
- Servers, desktops, micro desktops, and laptops
- Rugged or specialized field devices
- Dell partner pricing opportunities
- Vendor-neutral quote and proposal review
Project-Based Technical Services
Municipal project support when a dedicated implementation or technical review is needed.
- Server replacements
- Wireless network upgrades
- Microsoft 365 support
- Endpoint refresh and remote access improvements
IT Planning & Lifecycle Guidance
Practical planning that helps municipalities reduce risk and avoid reactive technology decisions.
- Infrastructure assessments
- Lifecycle and standardization advice
- Vendor coordination
- Documentation and process improvement
Disaster recovery is more than having backups.
Municipalities need confidence that systems can be restored, services can continue, and staff can regain access to critical information when it matters most.
Not a traditional MSP model.
NRITS is intended to operate on a cost-recovery basis. The goal is to leverage existing municipal expertise, tools, partnerships, and experience to support nearby communities in a way that is affordable, sustainable, and practical.
Practical support. Real municipal value.
The City of Temiskaming Shores has already supported other municipal environments through a shared-services approach.
In one example, wireless infrastructure was installed for a municipal marina, resulting in an estimated savings of approximately $3,000 compared to the lowest external bid.
- Affordable and municipal-focused
- Based on real operational needs
- Designed to complement existing relationships where appropriate
Who can benefit from NRITS?
NRITS may be a good fit for municipalities that need practical help strengthening IT operations, cybersecurity, resilience, procurement, or project delivery.
Limited IT Capacity
Municipalities without full internal IT coverage or specialized expertise.
Cybersecurity Priorities
Organizations working to meet increasing security expectations and obligations.
Recovery Concerns
Municipalities needing stronger backup, continuity, and recovery planning.
Project Support
Teams that need help delivering IT projects without hiring a full-time specialist.
Start with a simple discovery conversation.
The first step is a short meeting to understand your environment, risk tolerance, existing support model, upcoming purchases, and areas where shared support may help.
Review your current environment
Discuss users, devices, core systems, backups, vendors, and current support arrangements.
Identify priorities and risk areas
Explore cybersecurity concerns, recovery needs, lifecycle issues, and service expectations.
Develop a tailored service approach
Outline possible support options, recommended next steps, and an estimated cost range.
Interested in exploring a Regional IT model?
Let’s talk about your current environment, your challenges, and whether a regional municipal IT approach could support your organization.
Information Technology Manager
Corporation of the City of Temiskaming Shores
Phone: 705-672-3363 ext. 4125
Website: nrits.ca